In disaster situations like this, by far the most important aspect of the operation is organization and delineation of duty. This takes leadership. And grassroots, spontaneous operations like the ones we saw today, although they mean well, need clear leadership. It’s less about available resources and people, and more about operationalizing the help to deliver the right services and goods to the right people at the right time.
Jay Parkinson shares insights on leadership in emergency after visiting the Sandy-devastated Rockaways. The situation there is dire – here’s how you can help, wherever you are.